Thank you for choosing Raindrops Supplements for your health and wellness needs. We are committed to providing you with high-quality products and exceptional customer service. If for any reason you are not completely satisfied with your purchase, we are here to assist you with our Return and Refund Policy.

1. Eligibility for Returns and Refunds You are eligible for a return and refund under the following conditions:

• You have purchased the product directly from our website, www.raindrops1.com
• You contact us within 30 days of the date of your purchase.
• The product is in its original, unopened, and unused condition.
• You provide a valid proof of purchase, such as your order number.

2. How to Request a Return and Refund

To initiate a return and request a refund, please follow these steps:

1. Email us at help@raindrops1.com  with the subject line: "Return Request - Order #[Your Order Number]."
2. In the body of the email, include the following information:
   • Your full name
   • Your order number
   • The reason for the return
   • A brief description of the issue, if applicable
3. Attach clear photos, if applicable, to help us understand the issue better.
4. Once we receive your email, our customer support team will assess your request and provide further instructions.

3. Return Process

If your return request is approved, we will provide you with a return label to ship the product back to us. Please ensure the product is securely packaged to prevent damage during transit.

4. Refund Process

Upon receiving the returned product and verifying its eligibility, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow up to 5 business days for the refund to appear in your account.

5. Shipping Costs

Please note that the cost of return shipping will be your responsibility unless the return is due to our error or a defective product.

6. Contact Information

If you have any questions or concerns regarding our Return and Refund Policy, please contact us at:

Email: help@raindrops1.com

7. Right to Modify

Raindrops Supplements reserves the right to modify or update this Return and Refund Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all purchases made after the date of the update.

Thank you for choosing Raindrops Supplements. We value your trust and are committed to providing you with the best possible shopping experience. If you have any further questions or require assistance, please do not hesitate to reach out to our dedicated customer support team.

Address : 400 Canarctic Drive North York, ON M3J 2V3 Canada 

Email : help@raindrops1.com

Phone: +1437-260-3272